Elliott Answers Your Moving Questions

If your preferred moving date is approved by our operations team and your move is planned well in advance, Elliott can assist you on a date that works for you. To ensure a smooth and efficient process, please confirm your quote and communicate your preferred date as soon as possible. This allows us to coordinate the move effectively and ensure all necessary paperwork and upfront payments due are completed in time.

Yes, Elliott supplies all necessary packing materials for our professional moving team to wrap and pack your home. Once packing is complete, your belongings will be loaded onto our moving trucks, or a shipping container may be used to minimise handling for international relocations. If you require storage, your items will be transported to one of our world-class storage facilities for safekeeping. Upon arrival at your destination, our team or international partner will carefully unpack your belongings. Please ensure you have selected the full range of services you require and approved the quotation accordingly. For example, unpacking can be done by either unpacking your belongings onto counter tops where applicable or directly into cupboards (white-glove service). Where practical, packing materials will be removed from your new home so that you are comfortable and ready to settle in.

If you are moving internationally (exporting your consignment), it usually takes around 8 to 10 weeks for FCL and LCL shipments.
If you are moving nationally (Cape Town and Port Elizabeth), our vehicles leave on Fridays and deliver on Mondays or Tuesdays (depending on their operations schedule). For Durban, the vehicles depart on Mondays and arrive at the destination on Thursdays and Fridays (depending on their operations schedule).

Yes, our quotes are based on one direct delivery to the new residence within a 60km radius.

We will provide you with a comprehensive guide to help you prepare for your move so that no details are overlooked before moving day.

To streamline the process, we recommend conducting a thorough sort and declutter before our team arrives. This ensures that only the necessary items remain in your home for packing and transport, helping to avoid unnecessary clutter.

If you are packing your own cartons, we advise starting at least four weeks in advance. This allows ample time to organise and prepare so you are fully ready when our team arrives.

Yes. Elliott has partnered with the best pet relocation companies in the country to ensure your pets travel safely.

Yes. Elliott has partnered with the best vehicle relocation companies in the country to ensure your vehicles are moved safely to their destination.

Wrapping, packing, and loading your household belongings depends on the volume being moved and the destination address/country (in the case of international relocations). Packing time also depends on whether custom crating is required (for example when moving fine art and vehicles).

While Elliott takes every precaution to ensure the safe transport of your belongings, unforeseen incidents can occasionally occur. In the unlikely event of damage, you can have peace of mind knowing that your consignment is fully insured. Read more about our moving insurance services.

Elliott is one of the few companies with highly experienced moving teams dedicated to assisting you throughout your relocation. Many of our team members have been with us for years, ensuring that you receive expert support from well-trained professionals who understand every aspect of the moving process. Their industry knowledge and hands-on experience enable them to handle any move with precision and expertise.

We recognise that moving can be a stressful experience, and our teams are committed to making the process as smooth and stress-free as possible.

Unlike companies that rely on temporary staff, we use the same trusted teams for every move. This means you can have complete confidence in the professionalism and integrity of the people handling your belongings, giving you peace of mind knowing your home is in safe hands.

Elliott has over forty years of experience in relocating employees. Please view our Corporate Relocation page or contact us for more information. You can also fill out an Employee Relocation Quote.