Furniture removals can be chaotic and disorganised events. This is especially true if you try to do everything yourself, or if you have several well-meaning friends and family members helping out (each with their own idea of what needs to be packed and how it needs to be packed). Luckily, companies like Elliott specialise in removals. You don’t have to undertake a big move by yourself – let the professionals do it for you instead.
The truth is that removals in Durban are only as complicated as you make them out to be. Left to the professionals, it is an easy, straightforward process. Continue reading as we explain what you can expect from an established and trusted moving company in Durban and South Africa. We also demonstrate what sets Elliott apart from every other company in Durban that specialises in furniture removals.
What Makes Elliott Different from Other Furniture Removals Companies?
Elliott doesn’t just do furniture removals. This is one of the biggest secrets to our success. Unlike other companies in Durban that only focus on furniture removals, we have an extensive list of services that are far beyond moving couches, dressers, and beds. Our services include local (within the Durban area as well as other areas in the country) and international (in and out of South Africa) moves, storage (including normal storage for everyday items and specialised storage for fine art and other valuable goods), logistics, and fine art relocation. We also offer additional services like pet relocation, moving insurance (for that extra bit of reassurance), and vehicle transport (for when you do not want to drive all the way to your new destination).
Many companies claim to put their customers first, but we really mean it. What sets our company apart from the rest is our focus on customer service excellence. If you have a concern or complaint regarding our service delivery, we will make sure that it is taken seriously and that you have the opportunity to share it with a high-level member of the company. Our customers mean a lot to us, and we will do everything in our power to keep them happy.
The last secret to our success is our level of experience; not just the aggregated experience of all the employees working at Elliott, but the company’s experience gained from its 75-year run in the industry. Elliott knows what works and what does not, and we are constantly bringing newer and more innovative service offerings to our clients. Even though we have been in the industry a long time, we can definitely testify that you can teach an old dog new tricks.
You Don’t Have to Pack Your Big Furniture Items – We Will Do It for You
Leave it all to the professionals. If there is one piece of advice we could give customers over and over again, this would be it. We are in this business for a reason – to support you. Packing and moving big furniture items like beds, couches, and dressers can be hard, back-breaking work. It requires a lot of planning to prevent damage to both the furniture items and the structure of the building (such as preventing scratches from damaging an 80-year-old bedrest you inherited from your great grandmother or avoiding accidentally scraping off paint or breaking screen doors when you are moving large items). There is also the matter of wrapping or packaging the furniture correctly to ensure that it remains intact during transport and arrives at its new destination in the same condition as before we touched it. We are always exceptionally careful when transporting or moving customers’ big items, but accidents can happen, so it helps to take extra precautions.
Our packers are professional and receive extensive training before they set foot in your home. Elliott’s team of friendly professionals will ensure that your move goes smoothly. From the moment you request an online quote to the moment our movers set down the very last box in your new home or office, Elliott takes care to put you, the customer, first.
Find out more about our services (such as removals of heavy items) by clicking here.