Video Surveys


Comprehensive and accurate video surveys

With a video survey you receive a comprehensive and accurate quote that speeds up the moving process. 
Video surveys allow our estimators to visualise your household items in a 3D view as if they were performing an in-house survey. When you opt for a survey via video, which you perform remotely with a smartphone, you don’t have to schedule an appointment and physically walk someone through your home. Video surveys are therefore a faster way to obtain a quotation for moving. 

Pre-move surveys

Elliott offers pre-move surveys to ensure our sales team understands your move. Pre-move surveys allow for more accurate quotations and importantly, better preparation. Once you have contacted your nearest Elliott branch for a quotation, a sales executive will visit your home and undertake a pre-move survey. We suggest making an appointment for a survey at least 2 months before your estimated moving date. The earlier you prepare, the better your move will be planned. We are however always here to help those who due to unforeseen circumstances are not able to plan their move ahead of time.

Depending on the complexity and volume of the consignment, please allow two to three hours for our team to conduct the survey. Rushing the salesperson may cause some goods to be missed or inadequately noted. Our sales team requires adequate time to take down, in as much detail as possible, the complete list of items that must be moved, which may include measuring larger items. 

When the survey is complete, a salesperson will discuss the move with you in detail and walk you through a custom checklist.

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Thank you for your interest in our removal services. Unfortunately, we no longer offer local/middle-distance removal services in Gauteng and Kwa-Zulu Natal. With recent changes to our business, our focus is now solely on long-distance and international removals, and as a result, we cannot provide you with a quote for your move. We apologize for any inconvenience and appreciate your understanding. Please let us know if you have any further questions or require assistance.