Communication helps you connect with others. It clarifies information thereby reducing wasted time. Without it, we wouldn’t have a clue what to expect from others. When it comes to working with a moving company, communication is key to a successful move. Not only do you need to prepare for the move, but the movers need to be kept in the loop as well. Without proper channels of communication, your move could be an unmitigated disaster from start to finish.  

Office Relocations

There are many moving parts when it comes to office relocations. To make sure that the move is done smoothly and without any hiccups, it is essential that your exact requirements are communicated even before the physical move begins. This will let the moving company know how much furniture, equipment, stationery and electronic equipment need to be moved as well as take into consideration any special arrangements that need to be met. The moving company in turn will let the movers know what is expected on the day and it will prepare them in advance for any additional equipment that will be needed. 

It All Starts At the Beginning

From the get-go, your requirements need to be effectively communicated. This starts with your online search for a moving company and filters through to the initial contact which is normally a telephone call. Make sure you discuss how to prepare certain items for the move, specifically those that require extra care. By doing this the movers will know what items need to be handled with extra care.

Get to Know Your Work Crew

Moving creates a bond between you and the moving company. Time is spent either telephonically or physically to better understand the intricacies of your move. Knowing what is required enables the movers to know what exactly is expected from them. When the moving team arrives, make them feel welcome. After all, you are entrusting them with your prized possessions. Be polite, find out their names, introduce them to your family, offer them a beverage, and let them feel at ease. A move doesn’t happen in mere minutes, it is a whole day affair and getting to know your movers goes a long way towards a hassle-free move.

Make Your Intentions Clear

Before and on the day of the move, make sure that you clearly communicate what needs to be moved. This includes any items that you have requested the moving company to pack as well as unpack. Doing this beforehand lets the moving company provide you with a more accurate quote. It also makes it easier for the movers to know what they need to do when they arrive. Time cannot be wasted with the movers packing items that they were not made aware of.

It is important that the movers are alerted to any restrictions when it comes to entering your premises, as well as any possible obstacles that they might encounter. This could be a narrow driveway, access-controlled gates, floor levels and staircases, or a lift.

Crunch Time

As much as the moving company has let the movers know what needs to be done on the day of the move, it is up to you to show them what needs to be done. Keep the lines of communication open throughout the process so that they can get everything packed and moved as quickly as possible. To prevent any delays, let the movers know of any items that need to be handled carefully.

Your Feedback Matters

Once the move has taken place, the last part of the communication process needs to take place, namely providing feedback. No matter what experience you might have had with your movers, it is important that feedback is given to the moving company. Praise the movers that made your experience great. There is no better morale boost than receiving positive reviews.

With the support and guidance from the specialist teams at Elliott, your move will be done as stress-free as possible. From initial checklists right through to pre-move surveys, packing and unloading of your belongings, we will ensure that every step in the process will be communicated to you. Our full-service solutions have been designed to take care of every aspect of your move.